{"id":2250,"date":"2025-02-03T08:24:03","date_gmt":"2025-02-03T07:24:03","guid":{"rendered":"https:\/\/www.arabat.eus\/questions\/"},"modified":"2025-07-24T10:08:14","modified_gmt":"2025-07-24T08:08:14","slug":"questions","status":"publish","type":"page","link":"https:\/\/www.arabat.eus\/en\/questions\/","title":{"rendered":"Questions"},"content":{"rendered":"\n<div class=\"wp-block-cover full-width inner-header\" style=\"min-height:16vh;aspect-ratio:unset;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2160\" height=\"663\" class=\"wp-block-cover__image-background wp-image-1640\" alt=\"Arabat\" src=\"https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10.jpg 2160w, https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10-300x92.jpg 300w, https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10-1024x314.jpg 1024w, https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10-768x236.jpg 768w, https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10-1536x471.jpg 1536w, https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/arabat-inner-header-bg-10-2048x629.jpg 2048w\" sizes=\"auto, (max-width: 2160px) 100vw, 2160px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-40 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(135deg,rgba(242,245,247,0) 32%,rgba(243,245,247,0.5) 47%,rgba(242,245,247,0) 100%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n\n<h1 class=\"wp-block-heading has-text-align-center display-5 my-5 text-text-color\">Questions<\/h1>\n\n\n<p class=\"has-text-align-center mw-45 mx-auto lead\"><\/p>\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-1 wp-block-group-is-layout-flex\"><\/div>\n\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center mt-5 mb-5\">Here you will find answers to the most frequently asked questions about our\n highways and online procedures.<\/p>\n\n\n<div id=\"accordionFlushExample\" class=\"accordion accordion-flush mb-5 row \"><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse1\" aria-expanded=\"false\" aria-controls=\"flush-collapse1\">Is there any DFA subsidy for highway transit?<\/button><\/h2><div id=\"flush-collapse1\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Yes, for traffic on certain sections of the AP-1 and AP-68 highways.<br>The sections in question are:<br>AP-1:\n    There are two differentiated sections:<ol>\n        <li>Section 1: Between Etxabarri-Ibi\u00f1a and Eskoriatza<\/li>\n        <li>Section 2: Between Eskoriatza and Maltzaga.<\/li>\n    <\/ol>\n    <p>AP-68: Toll crossings between Bilbao and Zambrana.<\/p><\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse2\" aria-expanded=\"false\" aria-controls=\"flush-collapse2\">Is it possible to apply for both grants?<\/button><\/h2><div id=\"flush-collapse2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Yes, you can apply for only one or both, indicating this in the boxes on the application form.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse3\" aria-expanded=\"false\" aria-controls=\"flush-collapse3\">Who can apply for grants?<\/button><\/h2><div id=\"flush-collapse3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\"> Individuals who meet the following requirements:<ol>\n        <li>To have the habitual residence in the Historical Territory of Alava.<\/li>\n        <li>Have the ownership of an electronic toll collection device and use it to pay for the journeys covered by the subsidy.<\/li>\n        <li>To be up to date with tax obligations with the Provincial Treasury of \u00c1lava.<\/li>\n        <li>Use the vehicles listed in the grant application. The vehicles must be for private use, not used for professional, business or economic activity.<\/li>\n        <li>That they are not under any of the circumstances established in article 12 of the Norma Foral de Subvenciones, whose accreditation will be made by means of a responsible declaration contained in the application.<\/li>\n        <li>Not to have been sanctioned or penalized, administratively or criminally, for incurring in discrimination based on sex, according to the provisions of Law 4\/2005 of February 18, 2005, for the Equality of Women and Men.<\/li>\n    <\/ol><\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse4\" aria-expanded=\"false\" aria-controls=\"flush-collapse4\">How do I apply for the grant(s)?<\/button><\/h2><div id=\"flush-collapse4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">You must submit the duly completed application form which can be found at the following link: https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/modelo_solicitud-bonif.pdf<br>Along with the required documentation.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse5\" aria-expanded=\"false\" aria-controls=\"flush-collapse5\">What documentation is required in addition to the completed application?<\/button><\/h2><div id=\"flush-collapse5\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">   <ol>\n        <li>Photocopy of ID card.<\/li>\n        <li>Certificate of census registration in a municipality of Alava.<\/li>\n        <li>Certificate of being up to date with tax obligations with the tax authorities of the Province of Alavesa.<\/li>\n        <li>Supporting document, issued by the financial entity of the applicant&#8217;s bank account where the telematic tolls will be linked and of the availability and ownership of the electronic toll device and the complete numbering.<\/li>\n        <li>Photocopy of the vehicle registration certificate (not the driver&#8217;s license).<\/li>\n    <\/ol><\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse6\" aria-expanded=\"false\" aria-controls=\"flush-collapse6\">Where should the documentation be submitted?<\/button><\/h2><div id=\"flush-collapse6\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">    The documentation can be submitted either in person or electronically.<br>1. In person at our offices whose address is:<div>ARABAKO BIDEAK \u2013 V\u00cdAS DE \u00c1LAVA S.A. (ARABAT)<br>VIAS DE \u00c1LAVA S.A. (ARABAT)\n        <br>Vicente Goikoetxea St. n\u00ba1 \u2013 1st Office 4 <br>01008 Vitoria \u2013 Gasteiz <br>Hours of operation: 8:30 &#8211; 13:30\n        <br>2. Telematically: Through e-mail subvenciones@arabat.org<\/div><\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse7\" aria-expanded=\"false\" aria-controls=\"flush-collapse7\">Where can I request the Certificate of being up to date with my tax obligations?<\/button><\/h2><div id=\"flush-collapse7\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">At the Provincial Treasury of Alava or through its electronic office.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse8\" aria-expanded=\"false\" aria-controls=\"flush-collapse8\">If I live in Alava but I am not a taxpayer, what should I do?<\/button><\/h2><div id=\"flush-collapse8\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">It is necessary to first register as a taxpayer with the tax authorities of Alava and then request or process the Certificate of being up to date with tax obligations.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse9\" aria-expanded=\"false\" aria-controls=\"flush-collapse9\">How many vehicles can I apply for the grant?<\/button><\/h2><div id=\"flush-collapse9\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Maximum two vehicles.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse10\" aria-expanded=\"false\" aria-controls=\"flush-collapse10\">Can I register any vehicle?<\/button><\/h2><div id=\"flush-collapse10\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Yes, as long as it is not subject to professional, business or economic activity.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse11\" aria-expanded=\"false\" aria-controls=\"flush-collapse11\">If I have a leased vehicle, can I apply for the subsidy?<\/button><\/h2><div id=\"flush-collapse11\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Yes, but for this you must attach the proof of payment of the leasing\/renting fees, in order to be able to prove the ownership of the lease\/renting. The payment dues must be paid by a natural person.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse12\" aria-expanded=\"false\" aria-controls=\"flush-collapse12\">Where can I request the electronic toll collection device?<\/button><\/h2><div id=\"flush-collapse12\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">In any banking entity as well as in specialized companies that offer this service, such as Bip&amp;Drive or Pagatelia.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse13\" aria-expanded=\"false\" aria-controls=\"flush-collapse13\">What should I do if my data changes after the application?<\/button><\/h2><div id=\"flush-collapse13\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">In addition to filling out the data modification form that you can find at the following link https:\/\/www.arabat.eus\/wp-content\/uploads\/2025\/06\/modelo_modif-bonif.pdf, you must send us the document that proves the change. If, for example, a new vehicle is delivered, we must send you a photocopy of the photocopy of the vehicle&#8217;s new vehicle; if the address is changed, we must send you the new registration certificate, &#8230;<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse14\" aria-expanded=\"false\" aria-controls=\"flush-collapse14\">What does the grant consist of?<\/button><\/h2><div id=\"flush-collapse14\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">It varies depending on the highway.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse15\" aria-expanded=\"false\" aria-controls=\"flush-collapse15\">What would be the grant for the AP-1 Highway?<\/button><\/h2><div id=\"flush-collapse15\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">On the AP-1: There are two different sections:<ol>\n        <li>Section 1: Between Etxabarri-Ibi\u00f1a and Eskoriatza: In order to benefit from the subsidy for this section,\n            the user\n            must incur a monthly cost of more than 15 Euros including VAT. This amount will be charged to the user\n            and the rest will be 100% subsidized with a limit of 50 monthly trips.<\/li>\n        <li>Section 2: Between Eskoriatza and Maltzaga. In order to benefit from the subsidy for this section, the user\n            must incur a monthly cost of more than 60 Euros including VAT. This amount will be charged to the user and\n            the rest will be 100% subsidized with a limit of 50 monthly trips.<\/li>\n    <\/ol><\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse16\" aria-expanded=\"false\" aria-controls=\"flush-collapse16\">What would be the subsidy for the AP-68 Highway?<\/button><\/h2><div id=\"flush-collapse16\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">For the calculation of the subsidy, those journeys in which the toll passes are made through the toll stations of the AP-68 freeway between Bilbao and Zambrana (the latter included) will be taken into account. The amount of the subsidy will be determined by applying a discount of 60 percent to the total amount including VAT of the trips made, provided that 15 or more trips are made per month. Important note: For the calculation of the subsidy, those trips that include all or part of the indicated sections will be taken into account. E.g&#8230;. If the Areta &#8211; Haro route is made, for this route to be subsidized, the departure must be made in Zambrana.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse17\" aria-expanded=\"false\" aria-controls=\"flush-collapse17\">When will I know if I have been awarded the grant?<\/button><\/h2><div id=\"flush-collapse17\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">The person in charge of the Department of Road Infrastructures and Mobility of the Provincial Council of Alava, after checking the applications submitted each month in accordance with the criteria set out in the call, will issue the appropriate resolution, including those applicants who have acquired the status of beneficiaries, as well as rejected applications, indicating the reason for the rejection. The resolution of concession or rejection will be notified to the applicants by Arabako Bideak-V\u00edas de \u00c1lava, SA within a maximum period of one month, according to the forms provided for in Article 40 of Law 39\/2015, of October 1, of the Common Administrative Procedure of Public Administrations.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse18\" aria-expanded=\"false\" aria-controls=\"flush-collapse18\">From when will the grants be applied?<\/button><\/h2><div id=\"flush-collapse18\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">From the date the application is submitted.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse19\" aria-expanded=\"false\" aria-controls=\"flush-collapse19\">When is the grant payment made?<\/button><\/h2><div id=\"flush-collapse19\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Within the month following the end of the calendar quarter in which the subsidized trips take place. That is to say, for example, payment for trips made during the first quarter of the year (January, February and March) will be made at the end of April.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse20\" aria-expanded=\"false\" aria-controls=\"flush-collapse20\">Can I see the trips made during the quarter?<\/button><\/h2><div id=\"flush-collapse20\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">Yes, at the time the quarterly subscriptions are made, the information corresponding to the trips made during those months will also be made available in your private area.<\/div><\/div><\/div><\/div><div class=\"col-lg-6\"><div class=\"accordion-item\"><h2 class=\"accordion-header\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse21\" aria-expanded=\"false\" aria-controls=\"flush-collapse21\">What would be the toll rate?<\/button><\/h2><div id=\"flush-collapse21\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordionFlushExample\"><div class=\"accordion-body\">The table below shows the current rates.<\/div><\/div><\/div><\/div><\/div>\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here you will find answers to the most frequently asked questions about our highways and online procedures.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/pages\/2250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/comments?post=2250"}],"version-history":[{"count":8,"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/pages\/2250\/revisions"}],"predecessor-version":[{"id":2750,"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/pages\/2250\/revisions\/2750"}],"wp:attachment":[{"href":"https:\/\/www.arabat.eus\/en\/wp-json\/wp\/v2\/media?parent=2250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}